Thank you for trusting us with your cleaning project. Here are some suggestions for you to prepare for our arrival that will help both of us:

1. Please bring to my attention any spot or stains that may require special attention.
2. Please vacuum your carpet before we arrive. (unless you have upgraded to deluxe or premium package)
3. Any small pieces, such as dining room chairs, magazine racks, floor plants, etc. which you can remove from the carpet to be cleaned will shorten processing time and return the carpet to normal use sooner.
4. For your pet's peace of mind (and ours) please put them in a safe, quiet, place where our cleaning won't disturb them.
5. China cabinets, sectional sofas, entertainment centers, antiques, large TV's, electronic equipment, computers, pianos and fragile furniture cannot be moved. Our deluxe and premium packages include moving any coffee tables, chairs, couches and smaller items that you would like moved. Beds, dressers, desks and other such heavier items may be moved upon request at an additional charge. Please inform us prior to your cleaning if you want such items moved.
6. PLEASE DO NOT MOVE YOUR FURNITURE PRIOR TO CLEANING AS WE NEED TO PRESPRAY THE WALKWAYS. IF YOU DO MOVE FURNITURE, PLEASE MOVE IT OFF CARPETED AREAS.
7. Remove all breakable items from the furniture which will have to be temporarily.
8. Walk on carpet at your own risk until completely dry. Floors may be slippery when wet, especially walking from tile to carpet. Please advise all occupants of this hazard.
9. Infants that are crawling must remain off the carpet for 24 hours.
10. Keep children and pets away from hoses, equipment, cleaning products and work area.
11. Please pin up any full length draperies so that they will be at least 6 inches off the carpet.
12. Also, please pin up any skirts on upholstered furniture which may be touching the carpet.
13. MOST IMPORTANTLY, IF THERE IS ANYTHING THAT WE CAN DO TO MAKE THIS EXPERIENCE A BETTER ONE FOR YOU, PLEASE LET US KNOW.